JVC Pest Solutions Privacy Policy
Effective Date: August 2, 2025
This Privacy Policy describes how JVC Pest Solutions ("we," "us," or "our") collects, uses, and protects the personal information you provide to us through our website. By using our website and submitting your information, you agree to the terms of this policy.
1. Information We Collect
When you use our website to request a quote or contact us, we collect the following personal information:
- Full Name: To address you properly and identify your request.
- Phone Number: To contact you regarding your service request.
- Email Address: To send you information and confirmations related to your inquiry.
- Problem Description: Details about the pest issue you are facing to help us provide an accurate solution.
2. How We Use Your Information
The information we collect is used solely for the following purposes:
- To Respond to Your Inquiry: We use your contact information to get in touch with you to discuss your pest control needs.
- To Provide Service: Your details are used to schedule and perform our pest control services.
- Internal Record Keeping: The information is securely stored in a private Google Sheet to maintain a record of leads and services.
- Notifications: We use a third-party service (CallMeBot) to send internal WhatsApp notifications to our team, ensuring a prompt response to your request.
3. Data Storage and Security
Your personal information is stored securely in a private Google Sheet. This sheet is accessible only to authorized personnel at JVC Pest Solutions.
We rely on Google's robust security infrastructure to protect your data.
The data is not publicly visible and is not shared with any third parties, except as necessary for the internal notification process described above.
4. Third-Party Services
We use CallMeBot to facilitate internal WhatsApp notifications. The information sent to this service is limited to the details required to create the notification message (your name, phone number, email, and problem description). CallMeBot is a tool for automation and does not use your data for any other purpose.
5. Your Rights
You have the right to request access to, correction of, or deletion of the personal information we have collected from you. To exercise these rights, please contact us using the information provided below.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: info@nexusedgeuae.com